Privacy Policy

Last updated on Dec 4, 2025

1. Information We Collect

We collect Personal Information when you register or use our services. This may include:

  • Full name
  • Email address
  • Mobile number
  • Communication address
  • Date of birth and gender (if provided)
  • Employment or business details
  • Profile photo (optional)
  • Any other information you voluntarily provide

We use this information to:

  • Create and manage your account
  • Provide, personalise, and improve our services
  • Communicate with you
  • Send transactional and promotional messages
  • Enforce our terms, conditions, and policies
  • Detect, prevent, and address fraud or technical issues

2. Device Information

We automatically collect certain device details including:

  • Device type
  • Operating system
  • Unique device identifiers
  • IP address
  • App version and crash logs

This information helps us improve performance, enhance security, and provide analytics.

3. Usage Data

We collect data regarding how you use the Website and Mobile App, including:

  • Pages visited
  • Time spent
  • Features used
  • App interactions
  • Login and authentication details

We use this data to improve functionality, user experience, and system reliability.

4. Location Data

With your permission, we may collect location data to offer location-based services. You can disable location access at any time from your device settings.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Store preferences
  • Improve performance
  • Understand visitor behaviour
  • Serve advertisements (if applicable)

You may disable cookies in your browser or device settings, although this may limit certain features.

6. How We Use Your Information

Your information is used to:

  • Provide and maintain services
  • Improve and personalise user experience
  • Communicate company notices or promotions
  • Protect security and prevent fraud
  • Fulfil legal obligations

7. Data Sharing

We do NOT sell or rent your personal data.

We may share your information with:

  • Analytics providers
  • Cloud hosting services
  • Authentication providers
  • Legal or regulatory authorities
  • Business successors in case of merger, sale, or acquisition

All third parties comply with confidentiality and data protection standards.

8. Service Providers

Third-party vendors assist us with:

  • Hosting
  • Data analytics
  • Messaging services
  • Customer support

They only access data required to perform their duties and must follow strict confidentiality requirements.

9. Legal Authorities

We may share information when:

  • Required by law
  • Responding to court orders
  • Protecting legal rights or public safety
  • Preventing fraud or cybercrime

10. Business Transfers

In case of a merger, acquisition, or sale, your information may be transferred as part of business assets. You will be notified of any such changes.

11. Data Retention

We retain your information:

  • As long as your account is active
  • As required by law
  • For operational and security purposes

When no longer required, data is securely deleted.

12. Your Rights

You may request to:

  • Access your personal data
  • Correct or update your details
  • Delete your account
  • Withdraw consent
  • Restrict processing
  • Opt-out from promotional messages

Email us at support@cirril.com for any request.

13. Data Security

We use industry-standard safeguards including:

  • SSL/TLS encryption
  • Authentication controls
  • Secure servers
  • Access restrictions

However, no system is completely secure and users use the platform at their own risk.

14. Children's Privacy

The App is not intended for children under 13.
We do not knowingly collect data from minors without parental consent.

15. Data Safety Disclosure

We follow Android, iOS, and Web data safety guidelines:

  • Encrypted transmission
  • Secure storage
  • Limited data collection
  • Account protection

16. Data Deletion

You may delete your account by contacting support@cirril.com.
All personal data will be removed unless legally required to retain it.

17. Changes to This Policy

We may update this policy periodically.
Important changes will be notified via email or app notice.

18. Contact Us

Email: support@cirril.com
Address: Unit #204, Gaondevi Society, Cama Road, Near Oscar School, Andheri (West), Mumbai - 400058, MH, India